Privacy policy
Privacy Policy
Last updated: 2026/01/13
This Privacy Policy describes how Latez (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from latezshop.com (the "Site") or otherwise communicate with us (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal and regulatory obligations. When we do, we will post the revised Privacy Policy on the Site and update the "Last updated" date above.
How We Collect and Use Your Personal Information
To provide our online jewelry retail services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The type of information we collect depends on how you interact with our Site and Services.
In addition to the specific uses outlined below, we may use your information to:
- Communicate with you
- Fulfill and manage orders for jewelry and related products
- Provide customer service
- Improve our Site and Services
- Comply with legal obligations
- Protect our business, customers, and platform from fraud or misuse
What Personal Information We Collect
"Personal information" refers to information that identifies, relates to, describes, or can reasonably be associated with you.
Information We Collect Directly from You
When you interact with our jewelry store (such as browsing, placing an order, creating an account, or contacting us), you may provide:
- Contact details: Name, billing address, shipping address, phone number, email address
- Order information: Products purchased, order history, payment confirmation, delivery details
- Account information: Username, password, and account preferences (if you create an account)
- Shopping activity: Items viewed, added to cart, or added to wishlist
- Customer support communications: Information you include when contacting us (e.g., emails, messages, reviews)
You may choose not to provide certain information, but this could limit your ability to make purchases or use some features of the Services.
Information We Collect Automatically (Cookies & Usage Data)
We automatically collect certain information about how you interact with our Site using cookies and similar technologies ("Cookies"). This may include:
- Device type and browser information
- IP address
- Pages visited and time spent on pages
- How you navigate our jewelry collections and products
- Referring websites or links
We use this information to:
- Improve website performance
- Understand customer behavior
- Enhance your shopping experience
- Analyze trends and optimize our jewelry offerings
Information We Obtain from Third Parties
We may receive information from trusted third-party partners who help us operate our jewelry store, such as:
- Shopify (our e-commerce platform)
- Payment processors (who securely handle credit/debit card or other payment details)
- Shipping and fulfillment partners
- Marketing and analytics providers
We treat all such information in accordance with this Privacy Policy and are not responsible for the privacy practices of these third parties.
How We Use Your Personal Information
Providing Products and Services
We use your information to:
- Process and fulfill jewelry orders
- Send order confirmations, shipping updates, returns, and exchange communications
- Manage your account (if applicable)
- Deliver products to the correct address
- Enable product reviews
Marketing and Advertising
With your consent where required, we may use your information to:
- Send promotional emails or offers
- Inform you about new jewelry collections or special offers
- Show you relevant advertisements
You can unsubscribe from marketing emails at any time using the link in our emails.
Security and Fraud Prevention
We use your information to help detect and prevent fraudulent transactions, protect accounts, and secure our business operations.
Customer Support and Communication
We use your information to respond to inquiries, resolve issues, and improve your experience with our brand.
Cookies
We use cookies to enhance your experience on our Site. For details about Shopify-related cookies, visit: https://www.shopify.com/legal/cookies
You can control or disable cookies through your browser settings, but doing so may affect site functionality.
How We Disclose Personal Information
We may share your personal information only when necessary and for legitimate business purposes, including:
- With service providers (e.g., payment processors, shipping companies, analytics providers)
- With marketing partners (in accordance with their privacy policies)
- When required by law (e.g., legal requests, fraud investigations)
- In connection with business transfers (e.g., merger, acquisition, restructuring)
We do not sell your personal information.
User Generated Content
If you leave a product review or submit content publicly on our Site, that content may be visible to others. Please avoid sharing sensitive personal information in public areas.
Third Party Websites and Links
Our Site may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices or content of those external sites.
Children’s Data
Our Services are not intended for children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.
Security and Retention of Your Information
We take reasonable measures to protect your personal information, but no system is 100% secure. How long we retain your data depends on legal requirements and business needs (e.g., order history, tax compliance, dispute resolution).
Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request deletion of your data
- Request correction of inaccurate data
- Request a copy of your data (data portability)
- Restrict or object to certain processing
- Withdraw consent for marketing communications
You can exercise these rights by contacting us using the details below.
Complaints
If you have concerns about how your information is handled, please contact us first. You may also have the right to lodge a complaint with your local data protection authority depending on your jurisdiction.
International Users
Your information may be stored and processed in countries outside your own, including the United States and Canada. Where required, we use appropriate safeguards for international data transfers.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us at: